• When do you charge for the Wine Club shipments?
    • We typically charge the first week of the Quarter months (March, June, September and December). An email is sent out in advance to let members know about the dates.
  • When do you ship the Wine Club shipments?
    • Typically the second week of the Quarter months, the week following the CC charge.
  • Can I switch out bottles in the shipment?
    • If you would like to switch out a bottle that you do not care for in the upcoming shipment, you can switch before the CC’s are charged.  Please contact the wine club coordinator via email or phone.
  • Can I add wines to the shipment to get the 35% off?
    • Yes and we encourage it, but this needs to be done before we charge the CC’s by calling or emailing the Wine Club Coordinator. You may add any wines to make a full case (12 bottles), please note that the Reserve Wines always stay at 25% off but can be added in.
  • What if I am going to be out of town when you ship?
    • Please contact the wine club coordinator to change the Ship Date for your order prior the shipment leaving the winery. If the wine has already been shipped out, we can still change the address however extra shipping charges will be billed to you.
  • Can I have someone else pick up my wine shipment at the winery?
    • Yes, but please notify the club coordinator prior picking up the wine. Have them tell us your name and they can sign on your behalf.
  • How do I change my membership information (address, phone, CC, etc.)?
    • Online, by phone or email the club coordinator
  • I didn’t catch the delivery truck, where is my wine?
    • Please call the winery and speak with the wine club coordinator or the shipping manager. We can locate your shipment and have it re-sent. Additional charges will apply.